Privacy Policy

From all users:

• Email address
• Roblox username (and the public profile it resolves to)
• IP address and basic device / log data
• Discord account information (username, ID and avatar) if you choose to link Discord
• Order details — the items you bought, totals, and order status
• Payment details, processed securely by Stripe — full card numbers are never stored on our servers

From creator-program participants:

• Name and contact details for identity and payout purposes
• The sales attributed to your creator code

• To take payment, fulfil orders, and deliver your items
• To communicate about purchases, order tickets, receipts and support
• To verify creators and credit creator-code sales
• To prevent fraud and enforce our policies
• To improve the security and functionality of our website

We share the minimum necessary with the services that run the shop:

• Stripe — payment processing. Payment details are handled by Stripe; we do not store card or bank details.
• Discord — to open your private order ticket and send your receipt.
• Resend — to send your email receipt.
• Vercel — hosting and delivery of this website.

• We do not sell, rent or trade your personal information.
• We share data with payment processors solely to complete your transaction.
• We may disclose information where required by law or to enforce our policies.

We keep your information only as long as needed to provide our services, keep accurate business records, meet legal obligations, and resolve disputes. You can ask us to delete information we are not required to keep.

We use industry-standard measures to protect your information, including encryption of data in transit (SSL/TLS) and secure storage practices. No online system is ever 100% secure, but we work to keep your data safe.

We use essential cookies to keep you signed in and to remember your cart. These are required for the site to work; we don't use them to sell your data.

You may request access to, correction of, or deletion of your personal information. Contact us from the email you ordered with and we'll help.

Our shop is intended for users who meet the minimum age to use Roblox and Discord in their country. Younger users should only buy with a parent or guardian's permission and supervision.

We may update this policy at any time. Changes are posted on this page with a new date. Continued use of the website after changes are posted means you accept the updated policy.

Questions about this policy? Email petcentral.fun@gmail.com or reach us via our support page.